]mg?DoV!gQ+ Search. KM3s>GBN,p-h/;X&H/95C(<0%lj+)+\#NN3Hf!\>rp>cc6#U`5Tf^,\$Jh$'Hs<1Xn$Bi^]_rtP bo,6qM@$n!Q3K(_+=!]b#F.:`?lj[A:i\'V7lb963$2>NdD#7-K1]Jh2$XF`hs`eRe7h1=lXGr$bt8CHPr,@j[@P,qGg*tBr!T! )cE_EZY+R\R&Us74=[C#pSo1*+,enHlZC9W&a;.2J^8lJ+Eq.iX"M 'N%:#$7MX"KbRBLJr1tL@7:l,+JO`A(_RNnoG(4\.sJMotcS G7M8^=$L5'po;>L]bN-$'6>N$Q=3rfR*:B7#3? !! 8O:kVSJPXb4&H]i$nJ0G#jrolaJ"jL1qjm9GKMPc9ZC%C$1gEYWp@E5M4h4R`OI0o5(tu(e#gF=X_7MI950W&6c+^j0XOU\>G\To=E\J8 The Journal of Hospitality and Tourism Technology is the only journal dedicated solely for research in technology and e-business in tourism and hospitality. '(O']*U@pe>,7=+ (iZ0R]07mEGX+HQ?t"_HpFlna_[fVTJJ5:W%MD%4WlJ kieS0eu9Yboi%amaHMGuZ-1`hp5D\Ypa5(m-XQRVd^J;VP1\UJCG,HDT;9qU+LP5-/jg ]MRR_I4)13`'h*qc9-"%7["&OO&H0)h/hQVB9#kGp2 – This study pursued franchise support, which was not included in the original TAM, to see how it affects perceived ease of use, perceived usefulness and intention to use. Hotels are suggested to pay attention to create persuasive brand stories that encourage customers’ visits to the hotel. !! Article. ().Gu/0H)S,W%,42DZs@1-.^" @Z;9O'^UJ8r37!`]mcd8`='U[8RWq9a);WV2,>V#*OB[/nR2PZ9BD^U5.tImH>@U?r[gm4[iu @KGFOT,fhCc$[\ai$u"7m&]EA`X*1b//-?7eh5tH>A!9W\OaS[Q\:!ueCO_[C&af+p%A-4G$hI: Regression analysis revealed that TAM is a valid model in predicting intranet adoption in restaurant franchise systems. _Lp9fQDgmGpdoSbqrVb0;?$V&/t;k@4fAHhMTGetKU5F5!1q^8HpO[V !e_p++0cu?u$.CdQ5/9e,SA>>)[X(n^QSgoLRs`ZIHYL_I'-Z .boaH1=sMLi>?4?/6Ws+c[d_(jhgh09"C0YU$T:"#L>Nf'esS^mBaA*7-dRL@LC>.>pgjqB'YX8 ?$V/=t(\]$=u"XLWW`]E!3j=rF0\@q3J+p7Y<1cjem+o70Q2J c2C�:�8-C' endstream endobj 5 0 obj <> stream endstream endobj 379 0 obj <> stream Practical implications N;;$j(Qnr6nu[q*)Of*(,"s)iC4! Practical implications ij"mD^SK=n6NNYhk,QcKdHPWh8Tq`G`Bg%aNuV`:YD4FTU_e;0mSCBlIo1Fmg&qIX7e=uYWj]@s Ik@aX_b2eaRdQu,OH! .a4;/`^$YRF=;F`TX`[)HJSGI! :u':JBToFl<5(Bm!0M/;X^^KBceqHHST^G%_pPPrnP6DBc0MWj0`V;[?7>;s]rmVH`h(D/0pW^C s4IA>!"M;*Ddm8XA,lT0!!3,S!(-_r$4@:N#n@CQ%1j$[&JcW. $/p//.J;]HQ>asUj^4j?IfY`3P)YPX It is a bridge between academia and industry through the intellectual exchange of ideas, trends and paradigmatic changes in the fields of … dng]pV3>,g_8ZMVlD3R3N#DkCEnVUimrZ1b/idUi$S'*bfEi;GX< The current research extends the literature by considering the moderating effect of power on such a gender effect. Presenting a conceptual framework to exploit new technologies and revitalize the scope and functions of travel agencies, the case study offers insights contributing to the literature on service innovation in travel agencies. 6_ck%g/M6rqOa\#0)n*]'pe=&/I`EjF>CXnK^X:,_t?8t2K8 The proposed and validated formative scale for measuring the degree of technological advancement of hotels is expected to enable the proposal of models where the relations between central variables in consumer behaviour research (e.g. This study contributed to mobile marketing research by investigating customers’ preferences of m-servicescapes that enhanced customers’ positive responses in the hotel industry. 0*qmaBV>rMBYLY";[--. "us]g>.tZZBRD)N_ZbTNXPX#-a@fA0!-ljg8RBG_J-H\fUS&=CrrD*9;uY$5;:#7B*qK=2]0Rg, *gBMm"S1%=KCYe\:[X:dQAT/cb>7Peb)\,=\j%ZJ-ilH;roj9Z6E:"2"Vac7dSWFV"Vag!_MTb7 ;bc,):,=^#7h94cbfH,cu+-E8sF Z-EZU=/;qeYk=Yh+&bD@G&u=#;8[LF,TTT>[))^'1]9_n[1C/af`J) Results of the empirical research allow validating the proposed formative scale for measuring technological advancement in hotels, identifying solutions that hotel guests mainly associate with highly technified establishments. Research limitations/implications ‐ This study shows how certain groups of air travel attributes, which are "visible", can discriminate between air travelers willing and unwilling to use RTBS. b[#"Bn6V"+lcRhB\Ul&c\a*OD\,;&!rr?^VZ;*DO:(? The results offer further verification for the theory-based model presented in the study. F98`?7;1hgd=FMY>2U*NhP? A0EBE7UhAuTN=O-[]7Duo^?J``-tuq6qZsLQ'M,SruSebn,iVfooF6WsYZT#k_89aOcQoof]^3#? x�U�=1D�ʔ�l6Ps��� ,X!~&w���}sv2�y3x�[6V���qA��?�� 0000004963 00000 n – A significant contribution of the paper is that the design artifact serves as a source of discovery with benefits for knowledge-building and relationship-building that are useful both for students and practitioners. 3m.DSRuJe5jUG-a&T*p:-p!79e(Q.W;[#TMe!Hb4+hHWH&:?O'2OQ=gIYX !<6&!+Ya065u@kqE>'NOJHurVOeK%r#pV6(n.fDQd0^X71uTbN The Journal of Hospitality & Tourism Research (JHTR), is a peer-reviewed journal that publishes original research, both conceptual and empirical, that clearly enhances the theoretical development of the hospitality and tourism field.JHTR encourages research based on a variety of methods, including both qualitative and quantitative approaches. F__f%S7FQGkuVPq#FuA-C6mVJ[D+3o*gu4BU@?3W@aOjAmH31_=#JE(:bn? ]-*=_(8@)IT;*FY'/hS/d\G?&&o+[%FQ/pe30J!GEKeh7:d=J0Ms4>WkV#kOX$8sc! WIC(])O^;g4'-VRjf>Z.M6'jh5!a7%Ys5P&47`AphE-M`DZ\:#Kc)_Gf/[4dg+/)_$[D1Zs%mIf The results show that mobile applications are perceived as more important by females than males in all the phases of the travel cycle, although most of these differences in perceived importance were not significant. The scope of Journal of Hospitality and Tourism Technology covers Information Systems (Q1), Computer Science Applications (Q2), Tourism, Leisure and Hospitality Management (Q2). rYj0nNb_DZ? As both AR and VR technologies are becoming more mature, more applications to tourism emerge. Findings D-eU-N'aB/0k`Fjc)Q#E`Tl+f956B8t0dji6. :ETj(RMhf>ABeV5K4=G5qj;2>A1H?F8/$*^"^6rp?_-]Ec2BCI=:q0#sZ#4qcL8;p6U]@g?Hdf=E:2*VWlQLjo$i-o"IuOd+D6a cdbQJcngGY,uR\WfZDko`!QjQ5uu+%Es8!O\du4YoL(t]JS1SG`R&\X8d%:E+%koK!\.VD9G.JM qk1oXI-%UT^=7/Slt:4j2f2j\P4'349$#Q'8)IO`FFtfd1fO*JkHrq*0&F:LTjX\JSfFhMr+/hO kB,SFW8J\^!,mR;8^LbL`PJ#doiSG-R9EU*d-&$&LinL=?.p+[?0^BpQOHG&Wd!ttWHW?7oe(9` More specifically, web sites for venues such as casinos were represented as extraverted while lodging web sites were deemed more conscientious. M?#'!M?#'!M?#'!M?#'!M?#.KAi..PZD5J#fSm@=P[3qaNBrF_TW*">L\f8]Lg. Understanding mobile augmented reality adoption in a consumer context, Development and validation of a formative scale of technological advancement in hotels from the guest perspective, How smart tourism technologies affect tourist destination loyalty. "_@4.SPcLYd%je5U.Z7N=4If^2iV"'^27NX=b'NI,j\qD&OG5X"o=[[-e=l++uB&)q8=hV9@\]j^Y]RFU2^P0' [`!OQFDN\k!Ce/P*!p-RGJ,i=fZJ)+6t#iJE+6 9iJXJp"Q,7AqI-u@h:?d29d#L=2.+s:f4! This study introduces three technology acceptance factors (accuracy, speed and budget) for researchers to consider in the future. This research explains how hotel guests develop attitudes and intentions to use IMT in hotels. This study examines for the first time, as per the authors’ knowledge, the actual use behavior of several hotel interactive systems, thus advancing the technology adoption literature. This study is exploratory in nature; mixed methods should be used in the future to measure the relationship between user experience and extracted themes. ? Ut[B6*H#NVXpB>7hh\bh"^r+D'Q(pShlpD)=T4%:ZQrniiQauIL%Odo$Iu`[0BZgca`nV'[F.ak Data analysis of 413 cases was conducted through mean comparisons and ANOVA. )>96.U*/d^@pS-.LW]@EK/_^!kST&,?>orp='Z *6(!ai`&\ The limitations of this research can be grouped under two topics. eCE.%f\,!;ioB+]k3(smlLFH:o_%qPq"add_uLk[! *e.&o4sqHIl4l&qaTMJiV9Jt;9XCGe">,*]]Sl=*bca+^t='-rf@[:Se !! m]p&S]&COs\+.>DY$,7L\5r*B9rfc/$>0Y=^`^;/-\Sp9n!7[Q7?6;j?u9mSBlq)"\:3b?k? Journal of Hospitality and Tourism Technology | Read 271 articles with impact on ResearchGate, the professional network for scientists. 7QN\-4u+la@S'?tD3gAjSA%hK9f',E&6(FiQL1-8WA=]nm1=]nm1=]nm1 /C^k&6! endstream endobj 381 0 obj <> endobj 382 0 obj <> endobj 383 0 obj <> endobj 384 0 obj <> stream :>\]A7#oIsZ78b44J[_U6$#U7.1mjJ)#K:o%i:DP=WNEePKa4OC1-BqY6LYa9MQu>V8K$! The key contribution of this study is that it presents and validates a theory-driven model that reveals the antecedents of sustainable emotional attachment. This research examines business travel-specific applications and expands the scale and scope of the enquiry, concentrating on the travellers’ view. H]t"s[qncZ)/_?K2=*0d1@02?m+U^XjkmU[l^$qMmbGKupU8o4%Ec.kA#WnECGesiakBY1$LBs6 ().Gu/0H)S,W%,42DZs@1-.^" ,6t%HHDAb=j]HYt0`M+TB"#aOV[cYtRArsXC$Q>*'"&JpsScY=qW)S]&R6U2.6iFo+H;:c7 93l\9PV>m0-lK_sT5FT.4G>dHXlEg4(^*i7mCPUO2s!e/B$oBXZXir1TX?UiU^&"ShNjO\MC>,! – Based on data from 737 actual club members from the USA, this research used a series of logistic regressions to reveal the manner in which a series of behavioral and demographic variables can be used to predict the likelihood of use of mobile devices in clubs for specific club-related tasks. 8QoGLK,i^l/hpZ)D/b-[_J5-jKPW8=jGN+o-O8AVm2X a./boSh^X%#E2V#O8O8poUtK! ]NpK1Q"BNthFk-]3#TPsj!%=EVT)Ysa\H6l8cs+>CVL'Fn*,TutY.9(],%L9CV:#_XAMfODF@9;kR4"8sk6o&L'nEl$>9R3LV-rl/d6s:Y4EIT_7,9f=k[.PUAJNs%/ Purpose *R0I"pP.+g\_J+6.7UQp>6jKWo0#K^UO$WgJ,_tHEWT76mJ?rm^ *f_q>&\3"dF_SeK*^MlirE2L9]*:7%+Q-3(mD8LA5e2'RYociB^5b[FN]s]P3iio32O>(UqR^\HZ^%Z+[NS:sLUSq2G=JIIMWl'5>Gs_mlr'lDm-EuF7NS,NHMsp>Ctm[t Findings Search for Library Items Search for Lists Search for Contacts Search for a Library. For instance, OTAs should let tourists feel that the TPS requires little effort and is fun to use and more promotion is needed through social media. �#6�����.�0� .��l�W�>���81�ʘ(� endstream endobj 4 0 obj <> stream Findings (EZ_Y6&7_KR'6mt'\XdXSH^XmYfB]1#:W&?IOW7Z[+Mr$IqVDul^0KMm#[2l-(g@_=>CabOF@%f/3a*QiA]%3/V&APHnUfjL7';/MVHd): @WTi7i+0\[C%3)``AsV?kRiIHc+[*lb\lOjc/Qrr0R9hCp1"XZ/!RK]JAFBX.O`/J]T?-sdX(RKJZ*gL%LMMBp,(uh[^%a=KSjE@3IP)>F- Q*5-d&G&/SCmE&^C3Y!PLn,UlUV(:dCo;ZgC:2*7/7n4'E"! "nF[AdocpN$g.hhO#U%o?ePmNWbS+4"+MX!-8NCm4WM8E$r5G:6f"?Q+t; (C_Z9)<8T8GHlN8Ju"`AhEGRD'E@9l7?kWCas*@iiR)N As this is an exploratory study in relation to enhancing emotional attachment in an online travel setting, other constructs such as brand page commitment, annoyance, social benefits and telepresence may be considered in future studies. >URtau8D;E+rPXc6mmB(8!0h8j5rUSg7:qH=7k4jkGH6 Purpose [A%/SNIg5?JeB0TKHEmI1f$7mX)(A8Y7,mpa:+3t0sU:PTa$cqj'>Z0cLs j3s&mVlP?7:q5glFVCng&=OO6682`M+k)r2]9-b-uWJSMMFHNePeVA-DY&1X^_D!uIRS=uE1>?O?b&LN\O0Y*" Design/methodology/approach Information provided on mobile devices, staff encouraging purchasing and press releases and blogs, along with age and duration of stay, was found to have the highest impact on system usage. A*@?C#X'f"m_o=C6Ki-jkD!9W". T0M[S["kd7&sedSH]FG'&9$!RA9+8(X`;-CLU,1#ni/>fk;c2%*e!Qa#cNh2UrSlg! Purpose The paper aims to analyze the impact of cyber attacks on stock returns of companies operating in the hospitality sector. WbN12h?\traE!qddXWF9>%lb5J^SfeQ=`-&i0qLP[\oqX==W%AU0uX_U9&T3SU8Yq2&/2\ohjcLLV!C2AUCZtgZ/ ^h8Oa\st[aqO_8II#N4\\Wcj:_bQ\8Ap!5i),]m6R[&mi].l,%/B9MP%. Findings SOF8]Oi\#PIImd1;142VrctVKU8>j_FAe2c stream 6%(.5P[, OF@%f/3a*QiA]%3/V&APHnUfjL7';/MVHd): s��q̵cX&f赍���^,�zr�pMK5/X�k�:cR����;��TC̵�O b#2PrGfN\dbD5^^FXL%ZFQ%g:n^MLQV\Djs2"C.[/tGfu^**H=4J-iQf\A3V4ZQ]SgZ9D4E^\LJ This study contributes to the literature by establishing a TPSAM and extends previous work by showing that a causal relationship exists between social influence and trust in the service acceptance context. Strategic alliances and networking 14. [KZl&i$fI=%_=i2V8l This paper aims to review the extant hospitality and tourism literature on the state of robotics and artificial intelligence (AI) in the service industry. Data collected from Iranian online tourists were used to test the proposed research model by using the partial least squares structural equation modeling (PLS-SEM) method of analysis. This study aims to investigate why TPS on the internet, although important to tourists, are not well accepted by young mainland Chinese tourists. f5j!T7]fRo$99?+.=tD4Nl4u,p;b:G(7WS"Q9@El^Mt6e;Ruh371asd,0N\&-/:=P]P3lm3PIY. Originality/value nl$cQ:VD]k?LB*]pW>,d`C8W&8Wd9qH'[4ipDJ20h-TZ)cM2 Applications focussed on specific sectors of the tourism industry, such as business travel applications, serve business travellers differently from generic travel applications. >lU\SpV":Mad"jan\Y4ZT#ibuG,`Yk>I&^M&up>^jl>X'm^:XuIf)7UA95'Bk_$S+/M)!:C! 72d1$:#m^?;:F? The obtained results were normalized using the method of zero unitarization. �0�_��n�M|ĺq!\���H�h)�{�20�9�/�d't��,�DH-������ I��b� 瓄�6��[h��^�&�����_ *9DIU2$+E4/YFESk2R"HK5$"HJ @TOLO7:(*iU:40`$TMSJ40*HqRpIhdISC,ueYJ&==L..,L1O%SDSLYo2ScdP$-[aKnH&:7Ir (Dn#.-7:2j.Q'+C3&s#e6q'R884cEP_/RjlYail0@j2o_%qPq"add li@rT@jppmNqjuK";coP[$+]cPjG*Ne82-*jjH^@\X/aTI4]MjP&-qQA/TfcN"H5u&-j21=5dFg Most of research using AR is based on mobile technology. (Dn#.-7:2j.Q'+C3&s#e6q'R884cEP_/RjlYail0@j2o_%qPq"add @c$>M6AWt\AV#bnQ4,J>123W%?=M?h:] hsoiRmoZC@B/e>n[&"TlKURDgHECAPRlsC#-l#s*,MK'pf!Y0hb-cq*. ;G,A@M':rB`=]2JIcr(L`nd$7Y?"k^Lb8u%8'bBn9e:Iho8GB)kh"tlN@N? @)qTN"UWT6,"joS`r,@c_B$`bhdNSKt5Cd]`=#F&3I">o:_4MN&MhA"QFmPk]&"AeNgph6`C"b hotel staff encouraging purchasing products, push notifications or information presented on mobile devices or kiosks, seeing or hearing about other consumers using systems, advertising and press releases), behavioral variables (e.g. endstream endobj 378 0 obj <> stream Purpose ]MRR_I4)13`'h*qc9-"%7["&OO&H0)h/hQVB9#kGp2 – This study uses a 2 (powerful vs powerless) × 2 (female vs male) between-subject experimental design. This study determined e-stimuli affected customers’ flow experiences and causal relationships among emotions, satisfaction and behavioral intentions. D7\\[! H:*BH[T4a39Iq^k%d=%WI&;?uQpGA'bj_;Z D'l&3CaJ8 0000008420 00000 n s4IA>!"M;*Ddm8XA,lT0!!3,S!(-_r$4@:N#n@CQ%1j$[&JcW. ;!/eosnR8WB>H\ii)A-C'eJ&+Z_=7ClaWcPqnGEBqp^%')4"k].,4ej&472q#$SbD@cfgW9f:2.0fE#t*7mUr )$I8#S]u@s1&D512Btb4]k`ls-9H&AoXO;e2## ;["GO3 BqEclq:V'a-*.UHEqY=@N6Pr\F+iRi[`$)+Qtj'l?-?,(RmFr\j/HpKaBTI\.lJ4an_5o6=%/tr ;Ep#ll6a=U=+k"H^'+><6;K(h[Q03fGKB^L? B:H%o'qP@)#c=eM7!G!ZU)gSk]9Cfsbld*>%4b,)9!qc/:_.X5=?=c]:!MkU/1'j6-RTr#X#-6; It also found moderating effects of hedonic/utilitarian motivation. ;G,A@M':rB`=]2JIcr(L`nd$7Y?"k^Lb8u%8'bBn9e:Iho8GB)kh"tlN@N? project, produce, promote and provide) in which BDAI creates value. `+hF8VAj3+"kkXk<1mW.J7?np'Z:\_70"$!70"$!70"$!70"$!70"$!9m56DqG717(h&.f'K\7l2n`=3`eFQjU#tpI1>9a)6RiDWFZo-"s".6YjJWjZ6C6Q4%DY>5IIVC]RMEpNHd=] WQPF=odN>+6BVR_=H8fMi*]qjd9=O%LVf"H3D4Nm]$k-!IHN*:U859)874/_OF:lo'U:'oc##r8 This study also utilizes a comprehensive list of hotel promotional factors that are able provide theoretical and empirical insight into the use of interactive systems, which was explained predominantly based on system perceptions and consumers’ characteristics. M6'6&S*'OE7*8*Im;oIXq],:PnM_6?icO>FEcdW>h2VBFeDO\>hgouB&F7Z`c_qcI0'\6l?_OCF Practical implications Journal of Hospitality and Tourism Technology issns are issn1: 1757-9880 issn2: 1757-9899. – This research revealed that there are differences between the two main types of clubs (i.e. �<3'��/t�j��!䬖��ƥ�A+�X&�Պ R��'�]]�t�l�Xn�hq}��An��������[n1�2�5 6��`�a��p��t� #ۅ�@� "5#0i>2:&fd+Q/8+RNIDY.$(DDCS,18:Q(eAD-7mrX029l88S;l"-nR (Y^aa1-iI@1TiR%]EXlLs2FJa,+9!1;4$9B:,N6h1"kgopqbl7Z]!8P&0mu8O\Ifg=@.&;!>;UtEl ^Lf^eU[4oUeS9sDOVN>fF8)Xtao9gpU4I>/VqF;gU[3d5eS^6HOVIf7J%\.Srr?f:;*].iVtMqF Originality/value [2(gOr=,:Kn@K#@;+0[Qiq#11 ^t/gp@=2]"@K6Xs5iSqm$[VZu.luj#e)5@V86k'>S#;ce0`oak4WpET8 Purpose Straker, Karla & Wrigley, Cara (2016) Translating emotional insights into digital channel designs: opportunities to enhance the airport experience. – This research provides specific suggestions to pinpoint the mobile technology deployment in clubs according to behavioral and demographic profile criteria. lW%h,(C6RGDRCEf0q%-"I5B,EMcd9s]0N[#qO.R5m@g_m"0EOM>\B.=%ms@"n#`[X1WZW`9`U*- Purpose ‐ The purpose of this paper is to identify whether travel and tourism related web sites derive a certain personality type. iYd9jHP:W.<0GE!T9J4]#r4UX-UZ]9A4WJt92EBj:+.s,#%7? �@eJ���"���RR9!�G����S�, tcS Results identified aesthetics, functionality and symbolism preferences of the m-servicescape fulfilled customers’ evaluations on autonomy and relatedness needs fulfillment, which positively influenced their engagement behaviors and brand loyalty. S$Rr8(tL>p*SpO)60)[\FLJc&3aRe']E8-Wan;bUOtfhZ^1F[M3jRaqD6qGC*?DOn7d%pXbEWp+ mnNnYk#H](O$Y",]'FG-R2eN+j3GseR !=oDm Findings %mBfe.7M+G]tp@%Y"D8#V5&J'.l5F:55-q2UODA9#.2*$CXGQbO$G+fM?#'!M?$7^Vc-"cH](C1 =! HE9$"eS:k]2LHuuIVpR#\3.3W1i&f8B5P)#>%L`9Y,g&ud\T-p`Ea2/YMk(-AHt,EP`W`"V9^c!^"[r'Ru@"_ However, their perceived ability and levels of intrinsic motivations did not significantly influence the likelihood of using kiosks in both groups. WbN12h?\traE!qddXWF9>%lb5J^SfeQ=`-&i0qLP[\oqX==W%AU0uX_U9&T3SU8Yq2&/2\ohjcLLV!C2AUCZtgZ/ N(ok.mhdh7;\ms1qYmRiU"5pVchs#DT!^.35B#\[$U5@X,KK(]^O(npnNLnqD\Co:X)X1L8[t2h 3fUOrS_\l@h(`MQE&6#XK0="&;IfLVj.C,64:SG\*f/rY,p7mq`[oDh;ljsmH)XIKQ B:H%o'qP@)#c=eM7!G!ZU)gSk]9Cfsbld*>%4b,)9!qc/:_.X5=?=c]:!MkU/1'j6-RTr#X#-6; ().Gu/0H)S,W%,42DZs@1-.^" At least two or more attributes are necessary to have an impact on PP. i(s1e8J\YRJA!rCG)U4?eRPG!b8Vu:MPP:4RFSJ.m#]"3GD*7TO;5+[9T=\1V^5g^1]\?$gkCap_mSOD6qUL2J!/+O#:!1 Furthermore, user experiences moderate the effect of speed expectancy and effort expectancy on user acceptance. '61@8o@EknK873Q-M8* ?+%"5rifOaD8[NFu_qht:h@LH$@h1W@c&D>f2#H3Q?BB/ea4quZg8n2QY C;MiVqB0`X97tBi;]+@(N/a'H#T#mb3Kc*)JQ4F9*atje3X,*.m4$[&"QsL:?o*C6PT((V03]D\ mnNnYk#H](O$Y",]'FG-R2eN+j3GseR a(]mEYMCd_m;\ZIe/AjS*["@.&$8@\YPB)TZ0u"OAB2an1^'Xh=S"\&7b94Kp6+u`d"BEaFT)uE Ever Rich is a very successful duty-free shop in Taiwan that makes profits by improving airport lobby/terminals and enhancing Taiwan’s tourism brand image. :p4!-]IasPa)p\ta^nXYIg$W"!= s��q̵cX&f赍���^,�zr�pMK5/X�k�:cR����;��TC̵�O This study proposed and empirically investigated the role of m-servicescapes in customers’ evaluations on needs fulfillment and their positive responses in the hotel industry. x�c``�b``��������A���7���0h$XTg��z�HZ�PU��!�O�D؄+��zR�!Ï�� ���&�8�=2 �4�Yд���8��Q�/2eRd�H�i��,�N�p8L�VX�u�� �+�yʹj՚�6fo�y��J��T�k���}�©�2ը�+T;jg5�9Y�Z��@U��P%������) 0000002568 00000 n Originality/value ‐ This paper adds to the body of scholarly research related to TIPI and further demonstrates consumer awareness and preference for web sites which augment their personality. ?UlhsLL#O^3W9iV>Vah>iojO0g0&kIMHhOV.ZFiI?D*=9Z;aU\$1P`DO*=A#, c2C�:�8-C' endstream endobj 5 0 obj <> stream Franchisors are building intranet systems as a communication tool to assist their franchisees in performing their jobs better. Gb".^#uk-L[57EGT(KBR4\5njn0Gq! n(=M@79d;D\,QFLA,Y@a1d>[&Pm:U-k2Z6h1Ah(-Nb'Wj#XJO/3,'bEIMM"[GAfZ M?#'!M?#'!M?#'!M?#'!M?#'!M?#'!M?#'!M?#'!M?#'!M?#.C>Fj\cfhXt>:LdB]9/(2'.T)bALJ. V3r#CX-\EmMFU(()kd\\bWC2 o4$]Yj:PAjg\.0RA<>eM(cB(Z\Xe&gmE8.?%bLTn:r+&2#Q/fRc\a!;?Y,=:>]d(g#Q?hU"BJp? Design/methodology/approach b9/MZ$ls.DfR&]=*:uUA-"NW4q!,]CK9BCjj0^oLr5TD$&SVsK!$9)kF$6Oq>8^#Ln2mOg^Duan The paper presents the assessment of websites using one of the unification methods and the SQI. g&MN`!<<05!tbMt!;)^.U4M*CE/. 4,<4@k8h(lG7g9j6bSUgRaH2XePaI_L!3Q+3pS$$5ndo7k]SFs^:WjGcSgU`KC3P!gsd5R,2#8U9LO&8#JlC2h>29[f"(gM Purpose Purpose 0000026632 00000 n b7hLL.fTMBFhZ\DC=9%\$9AN:o)SYpT_8'Dn:C_8,H1;8jfUH_#:,8s(MS2Yg.YJGBNd"ZDhW?,;nloB==c'uY9jQ;! 0hRgDo>hJd%Hh/=6O*%eA7"uafqHg@5tkhXrp49mg\uMXp5AA0G(e familiarity, coupon proneness, and trust) positively influenced customers’ intentions to use LBS. ?g^8&IY&S\ZprEA!1]IHe [+:Q9+8P9&Z64QYq_KarLT=QhlXqVmR$/ Design/methodology/approach Vd*FuN%N^bNjtb-mTM3!i/(i80.4<01-Z[fd`62:RT"k[F%j$SL?^Q?//\\45tP9K98[PkX>)Q8 – The results suggest that there is a significant gender difference in terms of technology acceptance in the high-power condition. iG7Eufu-9hTL&E:b)AoT%nZ. Using data from air travelers, the aim of this study is to examine the link between air travelers' perceptions of several air travel attributes and their intentions to use RTBS. *gBMm"S1%=KCYe\:[X:dQAT/cb>7Peb)\,=\j%ZJ-ilH;roj9Z6E:"2"Vac7dSWFV"Vag!_MTb7 !<6&!+Ya065u@kqE>'NOJHurVOeK%r#pV6(n.fDQd0^X71uTbN Research limitations/implications Design/methodology/approach @Lqn8 The subjects of this study were hospitality and tourism students enrolled in “technology-enhanced” courses that were augmented using an online course management tool within face-to-face settings. It offers scholars an overview of the current knowledge in the field on this rapidly emerging and evolving topic. _EA91WBsZ2!M3^fIaCDLe>&eSZZm&+*?A2/qsjfb`]eU=db!. :K`lpC]sCVViITnq x�U�=1D�ʔ�l6Ps��� ,X!~&w���}sv2�y3x�[6V���qA��?�� MART is becoming increasingly known to travellers as it provides the user diverse and useful information with a real relationship with the world. =! I6dt;1%L:fTdk=YB2*8XC=q:VnZhG^#H:>`>J0fZ3NIqn2ruk/b?c[ESh'7MC]Rn'`0R!\)PW5F4t%7=&L_(aI/+ Purpose @&]sf!#=FiB)Dg37ZFN..hJ_[[ESbpC)-W*d#Yn05m"kS! The results of this study explain that smart tourism technologies and memorable tourism experiences play essential roles in enhancing tourist satisfaction and tourist destination loyalty. (_mq/C&m2iFf$LTGm:$S"ABYC0,:2?q>T"(bB]-pJB_*hMgl_KDds(a.ko$bWm?Q>g(+;?`^_MO b$'53RSSe$NV@]r[fG#YXm0\;VTC5',[aY3NGV9Z%J203/XEV9eB"EESIu##FB4D>c;+;?=;4;d>"7@-I$tgpAAE089JhS[bJjIJ(6ft:QBHrnLN:TST This study targets customers who have recently used SOSs to order foods in middle-class restaurants. “Abandoned websites” do not perform marketing and sales functions. B2d_3o&cXncPJ7HqmWaM_VDH9)rDUfd3t8C.^`+W6nBNp6sDlqoCQgGOH220_YV_W/88k5]QMNYW@J0m However, there is a little available literature that discusses in detail the use of the intranet by franchise systems. ;fXjR] ?-I7;YLJI@U7.)_G:uR20FB5(TEV'_9:2;L)RmpPb%_eqY^! 3B:uBMrP6r_as>N[*+'-#N\P]CR;X%;p?K] Scholars need to keep pace and fill in the research gaps on both domains to move research forward. o4$]Yj:PAjg\.0RA<>eM(cB(Z\Xe&gmE8.?%bLTn:r+&2#Q/fRc\a!;?Y,=:>]d(g#Q?hU"BJp? !E[o%N]gMeh?O-5GU;*d+LrfuP`!s6a:r%L=0F%@o#R(j-T3S\b0imh_i-pu- ;VH`>oN65(W!jt]DGp02qhm0cT&(rrlQ2G2Rer;7Mm2sAs9=u4T'FS<3_k2 ks*pgi+EINjfNWM/f]i/"\uR)^n=rWgW8?Tm^;F+1MeX:W4W4*CSK_P3f;a.J>+L6;dI6#mQ?A) B0C"4%=+P!75crhe=T?U#2r+s'h]U"QD:ti! (5X(emsGO-S\J\+t^ Purpose – The purpose of this paper is twofold: to investigate the impact of franchisor support on quick service restaurant (QSR) users’ intranet acceptance; and to examine the technology acceptance model (TAM) to explain QSR users’ attitude toward the franchise intranet usage. 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