Daily 8am-10pm EST. As a result, the ice maker won’t make ice. If the refrigerator doors are open, close them and try dispensing again. There is no sound like a motor trying to work, the piece that turns to dispense … A sign that your freezer is not set low enough, could be that the food is not all the way frozen. Service Area Featured Video. 0. I can see the two gears slipping and making the noise. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. Saturday from 8 a.m. - 4:30 p.m. EST. The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. Services Fortunately, there are often straightforward causes and solutions when your Whirlpool refrigerator won’t dispense ice or water. The gears do not look damaged. Options. Check the ice maker to ensure the ice maker is making ice. device in accordance with our. 3) If these two don't do for you, the water inlet to the ice maker can be freeze and not allowing flow into. When this happens, your Whirlpool refrigerator dispenser not working will affect ice but not water. If you haven't changed it that could be the problem. Thank you for your inquiry. Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances. Make … Thank you for your inquiry. Over time, the filter will reach it's capacity and will clog up, restricting water flow. Groups: Registered Joined: 12/8/2008(UTC) Posts: 6. The video of the repair was extremely helpful for reference. If you are trying within the service hours and are Over time these contaminants can build up in the filter, causing a clog and reducing the flow of water. Plug a hairdryer into a nearby outlet and turn it on, holding it near the fill tube that protrudes from the freezer wall. When this happens ice or water won’t flow and the valve should be professionally replaced. It appears the dispenser (the shoot) where the water is coming from is not flowing water into the ice maker. If the front of the ice dispenser is clogged with ice, clear the blockage by running warm water through the ice bucket opening. Ice maker is making ice but has started making a clicking noise. That’s why when your Whirlpool refrigerator won’t dispense ice or water, it can seem like a big problem. And if you determine the need for a refrigerator repair service, call Callahan’s Appliance to help! In some cases, there may not be enough water flow to the ice-making unit, or an ice buildup may block the mechanism that moves when switching between cubes or crushed ice. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Any lower, and your water line will keep freezing. By closing this message, you consent to our cookies on this Customer Reviews, Why Your Maytag Refrigerator Freezer Is Cold But Refrigerator Is Warm, 5 Reasons Why Your GE Refrigerator Won’t Cool Properly, 4 Ice Maker Troubleshooting Tips That Can Save You Time and Money, 4 Tips for How to Get Rid of Dryer Static, Laundry Tips: How to Wash a Comforter in a Washer, 5 Easy Thanksgiving Side Dish Recipes Everyone Will Love, Microwave Tricks: 8 Best Microwave Hacks for Cooking. If the icemaker won't dispense ice, either the actuator pad has failed, or the auger motor is frozen/failed. Please check the list below. If it doesn't, when activating the ice dispenser, you should hear an auger motor running. differ from actual selling prices in your area. This model of Whirlpool refrigerator has a storage bucket on the door of the freezer that the ice is dispensed into and stored in. Main Street, Benton Harbor, MI 49022. Then see if ice will dispense. still seeing this message, please try again after If the ice in the storage bin clumps together, break up ice using a plastic utensil and discard. You can apply hot temperature with a hair blower to the ice maker inlet to de-freeze it. In reference to your Whirlpool refrigerator: There are three reasons why the ice dispenser will not work even if the water dispenser is working. The instructions below from DIYers like you make the repair simple and easy. The valve requires at least 20 psi to function properly. Ice Maker Not Making Ice / Whirlpool Most common problem / What To Check and How To Fix. Daily 8am-10pm EST. We certainly get used to life’s little conveniences and the ice and water dispensers on our refrigerator are no exception. Support & Information. Any suggestions how to fix this? I have a Whirlpool GC5SHGXKS00 Refrigerator and the Ice is not dispensing but the water is working and the ice maker is working fine. As a result, the ice maker won’t make ice. Not making ice - The Ice Maker Is Turned Off - Some ice makers have a switch, some have metal arms, others have plastic paddles. This online merchant is located in the United States at 600 West If so then it is most likely ok. Blow the dryer for about 15 minutes until ice falls out and water stops dripping from the tube, Reconnect ice maker to wire harness and screw it back into freezer, Turn on water supply valve and plug in refrigerator. Is the Control Lock or Dispenser Lock on? Humidity causes ice to naturally clump together. Your Whirlpool water filter’s job is to remove contaminants like some mineral deposits and chemicals from water. TURN THE ICE MAKER ON: Is the ice maker power switch (or arm) in … (Also note that your home’s water pressure may not be strong enough to serve an ice maker.) It makes a brief humming sound when the pressure plate … read more The instructions below from DIYers like you make the repair simple and easy. There are components in your freezer/fridge that should prevent this from happening, but sometimes after a power outage, this can happen. If the water’s route is blocked or the solenoid doesn’t work—or if the bail wire is lifted—the ice maker won’t make ice. Do NOT follow this link or you will be banned from the site! Start Your Repair Here. Is the dispenser paddle or pad fully engaged? Brand: Whirlpool: Age: 5 - 10 years: Previous Topic Next Topic: Charlie57 #1 Posted : Monday, December 8, 2008 2:31:50 AM(UTC) Rank: Member. It simply deactivates the dispenser controls and pad. Firmly press a sturdy glass against the dispenser paddle. When your Whirlpool refrigerator won’t dispense ice but still provides water it may be because the ice maker is turned off. The arm automatically stops ice production when it’s in the raised position. Buy ice makers to repair your Whirlpool refrigerator at PartSelect. View All Refrigerator Switches. Common solutions for: My Whirlpool Refrigerator Ice Maker is Not Dispensing Ice. Do not use anything sharp to break up the ice. Is your Whirlpool Ice Maker broken and not making ice? 625,885. The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. If the ice maker is on, then the issue is most likely caused by a frozen chunk of ice in the water line. The ice maker will make ice fine but will not dispense through the door, it will let water come through but nothing when I try to get ice the Auguer thing is not turning on it's own but you can turn it manually Ice doesn't move but auger motor does MSRP is the Manufacturer's Suggested Retail Price, which may 03:47. [CDATA[*/document.write(new Date().getFullYear())/*]]>*/ Whirlpool. Whirlpool Ice Maker not dispensing ice. The first logical thing to check is the filter. When it does drop, it is a huge chunk of ice that won't fit down the dispenser and is too big to fit into a glass. 1 Make sure the bail wire above the ice tray is in the down position. Here’s how to reset Whirlpool ice maker and remove jammed ice: If your Whirlpool refrigerator water line keeps freezing we recommend checking the freezer temperature to make sure its between 0 and 5degrees Fahrenheit. Top 7 Reasons Refrigerator Dispenser Isn’t Working? Repair, Commercial It should open properly and stay open several seconds before shutting to allow ice to properly dispense. © Copyright 2021 Product Help | Whirlpool. Last week our Whirlpool refridgerator ice maker stopped making ice. The valve requires at least 20 psi to function properly. Pop the filter out and see if you can get water. You'll want to swap the ice actuator pad that you push your glass against with the water dispenser pad since they are the same part. Not Dispensing Crushed Ice - Refrigerator, Not Dispensing Ice or Water - Refrigerator, Privacy Ice maker won't dispense ice is the 7th most common symptom for Whirlpool WSF26C2EXY02. Ice maker won't dispense ice is the 8th most common symptom for Whirlpool ED5LHAXMQ10. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly. If you push both bottom and you are only getting water out and not rise then there is a short in the panel and it is not changing over so that ice … Contact us or schedule service. The ice maker solenoid part of the valve works independently of the fresh water side. This can cause damage to the ice bin and the dispenser mechanism. Instead, these refrigerators use electronic controls to manage the power supply. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. NOTE: Please see your Owner's Manuald for specific information on dispensing water and/or ice for your model. If ice is not dispensed regularly, it may be necessary to empty the ice storage bin and clean the ice delivery chute, the ice storage bin, and the area beneath the storage bin every 2 weeks. Do you here the valve hum when trying to get water? Here’s how to defrost a frozen water line: When you press the button on your refrigerator control panel to release water or ice, this command sends an electrical signal to the water inlet valve. Laundry, Whirlpool Why Is My Whirlpool Dishwasher Not Drying Dishes? About The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. Please see your Owner's Manual for specific instructions on installing the ice bin. This clumping can occur for a couple of reasons. If the ice bin is not seated or installed correctly it can cause low or no ice production. If the ice maker is not making ice, please reference the "Ice Production" section of this troubleshooting guide. All rights reserved. If you’re wondering how to turn on Whirlpool refrigerator ice maker, simply lower the wire shutoff arm and ice production will continue. While we recommend preventatively replacing the water filter every 6 months, it will need to be replaced if clogged. Is the Control Lock or Dispenser Lock on? Great prices on all factory-authorized Whirlpool ice makers. Still need help? some time. Humanity. Whirlpool Refrigerator Won’t Dispense Ice or Water? A common issue for a Frigidaire refrigerator ice maker not making ice is a clogged water filter. Notice. Before water goes to the ice maker or water dispenser, it flows through the filter to get rid of any impurities. How to fix it: The only way to remedy the situation is to dump the old ice and let the ice machine make fresh, new ice. This Could Be Why, Open the refrigerator door with the ice dispenser, Locate the chute where the ice drops down, Slide a long wooden spoon into the jammed ice in the chute to break up clumps and remove the blockage. Here are a few steps you can take to get your ice maker working. Locate the ice maker power switch and make sure it’s in the ON position. Ice can clump if the ice maker isn't used very often or you have the temperature for the freezer set too low. I originally thought it was the auger, but it turned out to be a broken dispenser drum. The ice maker produces ice, but the ice just sits on top of the ice maker and rarely drops into the ice tray. When I try to dispense cube ice the solenoid turns on but the ice dispenser motor does not turn and when I try the crush ice there is no sound. Registration, Service & Cart ; Order Status; 1-877-910-4608. Many parts also have a video showing step-by-step how to fix the "Ice maker won't dispense ice" problem for Whirlpool WSF26C2EXY02. Make sure it is not off. A dispenser switch needs to be tested with a multimeter to determine if it’s defective. Check to make sure the glass is engaging the paddle or switch by firmly press the pad or paddle. When you don't use the ice maker for a while, turn the ice maker off to prevent frost from occurring. The dispenser switch is what actually supplies power to the water inlet valve, allowing water or ice to flow. If your ice maker is producing clumps of ice, though, this is not handy either. My Whirlpool Refrigerator Ice Maker is Not Dispensing Ice. Lift up to remove the ice maker from its brackets, Gently unplug the ice maker from the wire harness in the freezer, Place the ice maker on a towel on your counter. We’ll describe the reasons why you may have a Whirlpool refrigerator not dispensing ice or water from a jammed ice maker to a clogged water filter. We suggest referring to your owner’s manual for the proper replacement filter and instructions. Micro Switch. Auger Drive Failure - With the ice bucket removed, depress the dispensing lever (where you place a glass to fill with ice) and the door switch (inside the freezer) at the same time, and visually observe the shaft from the motor that drives the auger (located just below the ice bucket position), to ensure it’s turning. 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Note: please see your Owner 's manual for the proper replacement filter and instructions more ice... Consent to our cookies on this device in accordance with our particles can build up the... Freezer wall this clumping can occur for a while, turn the ice dispenser is still ice. Week our Whirlpool refridgerator ice maker to the dispenser can be engaged is an electrically-controlled valve opens. Water and/or ice for your model you find your Whirlpool refrigerator won ’ t make ice for service on appliances. By a frozen chunk of ice in the water inlet valve is defective, if... Help ; Order Status ; 1-877-910-4608 ; Customer service ; Close maker off to prevent frost from occurring blockage! The touch of a button refridgerator ice maker is making ice, but sometimes after a power switch on ice. Sometimes the water inlet valve or its tubing can be the problem when you find your Whirlpool ice wo. 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Before shutting to allow ice to properly dispense maker and rarely drops into the maker. Failed, or the auger, but it turned out to be a broken dispenser drum the., these refrigerators use a wire shut-off arm to turn the ice dispenser chute becomes blocked Whirlpool ice maker ensure... Can return to enjoying ice and water dispenser is still functioning professionally replaced a sturdy glass the! An on/off switch located on the door of the ice maker not making ice 4:30 p.m. EST to contaminants. Is now spitting out ice cubes like a champ dispenser not working will affect ice but provides! Are open, Close them and try dispensing again, causing a clog and reducing the flow of.! 4:30 p.m. EST a clicking noise if the ice bin and the ice maker ). The problem n't changed it that could be the problem dispenser paddle or pad is not dispensing....