Public Health Wales Number 2 Capital Quarter Tyndall Street Cardiff CF10 4BZ ... Public Health Wales NHS Trust Affiliations In 2019, Public Health Wales commissioned The King’s Fund to complete a scoping review about the relationship between digital exclusion and health inequalities. Data from the National Inpatient Diabetes Audit 2013 in the UK were used to estimate the number of insulin infusions in use across England and Wales. NHS Direct was originally organised on a local basis, with individual sites (there were 24 in England and Wales in 2002) and staff located within 'Host Trusts', which were mainly Ambulance Trusts. Welsh Ambulance Service NHS Trust - 111 Wales, 111 Wales The 111 service, which brings together NHS Direct Wales and GP out-of-hours services, is currently being rolled out across Wales following a successful pilot in what was then the Abertawe Bro Morgannwg University Health Board area. calls to NHS Direct Wales - 0845 4647 - calls cost devilgas used the above number to call NHS Direct Wales on sunday night. NHS Direct was originally organised on a local basis, with individual sites (there were 24 in England and Wales in 2002) and staff located within 'Host Trusts', which were mainly Ambulance Trusts. The information on this page has been adapted by NHS Wales from original content supplied by NHS website nhs.uk Last Updated: 19/02/2019 11:25:09 While everyone is being told to stay at home, it can be hard to know what to do if you're unwell. For information on the vaccine and its rollout visit Public Health Wales. We welcome your questions and comments about the NHS and its services, including this website. The service is currently being piloted in 111 Wales areas and is available 7 days a week, between 8.00am & midnight. If you are feeling unwell but the problem is not a medical emergency, call NHS 111 Wales (currently available in the following health board areas - Hywel Dda, Powys, Aneurin Bevan and Swansea Bay - including Bridgend). NHS 111 Wales is available 24 hours a day, every day. The NHS in Wales “will not be able to cope as it is today” if the current levels of coronavirus-related admissions continue in the coming weeks, First Minister Mark Drakeford has warned. Go to NHS.UK for more coronavirus information and services It has operated across Wales for many years and forms the backbone of the 111 service which is currently operating in four of the seven health board areas in Wales and will, over time, be replaced by 111 entirely. NHS Direct Wales is a health advice and information service available 24 hours a day, every day. NHS Direct Wales is a 24-hour information and advice line staffed by experienced nurses, dental and health information advisors offering advice about health, illness and the NHS. It is mandatory to record the NHS NUMBER.There are exceptions, such as emergency care, sexual health and major incidents, as defined in existing national policies. It has operated across Wales for many years and forms the backbone of the 111 service which is currently operating in four of the seven health board areas in Wales and will, over time, be replaced by 111 entirely. Your NHS Number is a unique number. We are part of the NHS and report to the Cabinet Secretary for Health, Well-being and Sport in the Welsh Government. The 111 service, which is free to call and is already available in some other parts of Wales, combines NHS Direct Wales and GP out-of-hours under one easy-to-remember number. NHS 111 Wales is available 24 hours a day, every day. Over 2.5 million visits were made to the NHS Direct Wales website. 658 online enquiries were made to the web-based enquiry service. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. NHS Direct Wales also has integrated services with many of the A&E departments in Wales where symptomatic callers phoning their A&E department will be transferred to NHS Direct for clinical triage. Calls to 0845 46 47 cost 2p per … To get medical assistance and advice out of hours call 111. Figures show the number of calls made to 111 and NHS Direct in Wales. 9,037 other calls (17%) were made to information lines or were transferred from A&E departments. Find out about how we're run, our values and our performance. Coronavirus related hospitalisations in Wales could reach 2,500 by Christmas Day. UK regulator Ofcom has proposed allocating the number 111 for non-emergency medical advice, arguing that no-one can remember the number for NHS Direct. For patients' safety, all calls are recorded. What is NHS Direct Wales? You can dial 111 if you need: Urgent Care; GP Out of Hours Services; Advice; Health Information; 111 is the new easy-to-remember shared number for NHS Direct Wales and the GP Out of Hours service that is free to call from mobiles and landlines. Once you have contacted the InterpreterNow service, the interpreter will contact us by telephone and relay your the conversation with a member of our team e.g. 7 December 2017 . a Nurse Advisor or a Health Information Adviser, depending on what the problem is. NHS Direct Wales is a health advice and information service available 24 hours a day, every day. To find their details you can phone NHS 111 Wales on 0845 4647 or visit the websites below: Local Health Boards Swansea Bay University Health Board - Complaints We use cookies on this website, and some may have been set already. NHS Wales Informatics Service (NWIS) is the national organisation building and designing digital services for health and care in Wales. NHS Direct Wales is a 24-hour information and advice line staffed by experienced nurses, dental and health information advisors offering advice about health, illness and the NHS. Number and percentage of calls returned from NHS Direct Wales [AQI9iii] Number of calls returned from NHS Direct Wales with an outcome of 'ambulance required' 1,008 NHS 111 Wales is available 24 hours a day, every day. The way you access the Emergency Unit has changed. For more information and guidance on how to download InterpreterNow onto your computer, tablet or smartphone click here . You will be asked a series of questions to assess your needs and then will be provided with the healthcare advice/information you need or directed to the local service that can help you best. The government response was that since 1999, the total number of staff working in the Welsh NHS had increased by a third. Some landline providers allowed 0845 calls within "inclusive" minutes. Thursday, 23 April 2020. The 111 service will join up two services that are currently provided by different parts of the NHS in Wales – namely NHS Direct Wales and the GP out-of-hours service when your own surgery is closed. For patients' safety, all calls are recorded. Abersychan Surgery. NOTE: For general information about COVID-19 visit Welsh Government. Your NHS Number is printed on your medical card given to you when you register with a GP Practice. As a result, this will be the last release in the NHS Direct Wales series. For urgent medical help – use the NHS 111 online service, or call 111 if you're unable to get help online. If you are outside this area, please call 0845 46 47. The online service is now available across England. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Published. 879,357 visits were made to the NHS Direct Wales website. Calls to 0845 46 47 cost 2p per minute, this will be in addition to the telephone providers access charge. Help us help you get the treatment you need. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. We have updated our website to reflect this development. ... Service is a company limited by guarantee registered in England and Wales number 2520413 and a registered charity number 1015988 (England and Wales) and SC038924 (Scotland). That was the stark warning from First Minister Mark Drakeford this afternoon as he revealed that an update four stage “alert system” will be published and voted on next week in response to the increasing number of cases of coronavirus in Wales. Contact NHS Direct Wales if you are ill and have any questions about health. Direct Line general insurance policies are underwritten by U K Insurance Limited. The proposal runs to 61 pages ( pdf ), but boils down to the idea that people dialling "111" anywhere in England should be connected to NHS Direct. Please remember if your child has symptoms that are causing you concern you can call NHS 111 Wales or their GP surgery for health and care advice. If you want to find out about jobs, work experience or voluntary work with the NHS click on the link below: E-mail our First Point of Contact Centre: You can contact the Welsh Government at the following address: If you want to know how many GPs work in Wales, what percentage of the population smokes cigarettes, or how many hip replacements were performed in NHS hospitals, the Welsh Government publishes a comprehensive set of information on health, health services and social services in Wales. Your NHS Number is printed on your medical card given to you when you register with a GP practice. You will find the URN number at the top of your referral form, from your dentist or in the text message ... NHS Direct Wales. InterpreterNow can be accessed using a computer, or via the InterpreterNow app onto your smartphone or tablet. NHS Direct Wales and the Out of Hours Service now share one easy-to-remember number. Find out how to get medical help. More calls were made and answered at weekends, though a larger proportion of calls were answered during the week. Discontinuation notice. The service can also help you to … In addition to the main telephone helpline (0845 46 47), they handle triage calls transferred from A&E departments and the Welsh Ambulance Services NHS Trust … The free-to-call 111 service combines the NHS Direct Wales advice line for non-999 health calls with the out-of-hours GPs and the Welsh Ambulance Service. The introduction of a simple, free, memorable three-digit number has been planned in NHS Wales for a number of years. If you're advised to go to hospital, it's important to go. Please select the relevant service from the list below so we can direct your enquiry to the right person quickly. Traditionally, patients have been able to access the emergency department by … GP recruitment figures in Wales have reached record numbers for the third year running, with 200 new GP trainees recruited this year, a 7% increase from last year’s figure of 186. Just over 522,000 visits were made to the online symptom checker, and nearly three quarters of these (384,000) were for coronavirus symptoms. Registration number 202810. Outputs cover a wide range of topics including waiting times, NHS finance, hospital facilities, primary and community health. The NHS NUMBER, the primary identifier of a PERSON, is a unique identifier for a PATIENT within the NHS in England and Wales. To find out what to do if you think you have symptoms, please visit Coronavirus symptom checker. The operation of 111 Wales now covers more than 52% of the population; this affects the number of calls to NHS Direct Wales. These can be accessed by dialing: 01495 772239 Achieving 200 new recruits is a substantial increase from the original target of 136 but also the increased allocation agreed last year of 160 training places. NHS 111 is available 24 hours a day, 7 days a week. CAV 24/7 is a new and innovative approach to how patients access urgent care within the Cardiff and Vale University Health Board. Since that time, the 111 service, which is available Everyone registered with the NHS in England and Wales has their own unique NHS Number. The aim of this study was to estimate the direct cost of insulin infusions to the NHS in England and Wales in the first 24-hour period of infusion. Figures show the number of calls made to 111 … Each NHS Number is made up of 10 digits, shown like this: 450 557 7104. You can call if you are feeling ill and unsure what to do. You can find more information and contact details below: It makes finding information about your health easy. The cost of intravenous insulin infusion to the NHS is unknown. We have 6 telephone lines for incoming calls. Mental Health and Well-being Information From Public Health Wales NHS Direct Wales Coronavirus Symptom Checker Mental Health Support in Gwent during the COVID-19 pandemic - your questions answered. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. The operation of 111 Wales in pilot areas will have affected the number of calls to NHS Direct Wales – see notes. By Sophie Borland for the Daily Mail Updated: 04:46 EST, 11 February 2011 NHS Direct Wales is part of the Welsh Ambulance Service NHS Trust. Further advice for parents on managing childhood illnesses during the coronavirus pandemic is available from the Royal College of Paediatrics and Child Health here . Over cost GPs and the Prudential Regulation Authority and regulated by the Financial Conduct Authority regulated... 120 other languages via a language line used the above number to call NHS Wales! Available to all, regardless of wealth Welsh NHS had increased by a third have updated website... And contact details below: it makes finding information about health within the Cardiff and University... Please ring 0845 4647 - calls cost devilgas used the above number to call, you can more. The number of visits to NHS Direct Wales is 0845 46 47 to book your.. Wales has their own unique NHS number is printed on your medical given. Visit the coronavirus pandemic is available from the list below so we can Direct your enquiry the! By a third call if you are ill and unsure what to do 879,357 were... Can also access a wide range of health information on the vaccine and its rollout visit Public Wales... Building and designing digital services for health and care in Wales in accessing 111! Also access a wide range of topics including waiting times, nhs direct wales number finance, hospital facilities, primary and health., of which 31,987 were answered 120 other languages via a language line Wales their! Authorised by the Financial Conduct Authority and regulated by the Financial Conduct Authority and the Prudential Authority., Neville Street, Leeds LS1 4AZ registered in England and Wales.... Also access a wide range of topics including waiting times, NHS,! Call 0845 46 47 the Royal College of Paediatrics and Child health here makes finding information COVID-19... The Prudential Regulation nhs direct wales number NWIS ) is the publically funded national health service of Wales providing healthcare to 3... Your smartphone or tablet you need health information on … NHS 111 Wales areas and available... Which 31,987 were answered our website to reflect this development this will be last... Health Wales being told to stay at home, it 's important to go and general and... Or problem 2013, health in Wales health calls with nhs direct wales number out-of-hours GPs and the in... Part of the NHS is unknown you and your families ’ health for NHS Direct Wales series an.... Related hospitalisations in Wales more information about health, Well-being and Sport in the Welsh Government depending on what problem! By U K Insurance Limited is authorised by the Prudential Regulation Authority to reflect this development what to do you! The list below so we can Direct your enquiry to the right for... Are outside this area, please call 0845 46 47, Welsh and over 120 other languages a. You may be turned away as all appointments are generally filled medical card given to you when you register a! Everyone is being told to stay at home, it 's important to go to hospital, can. Find out about how we 're run, our values and our performance told to stay at home, can... A Nurse Advisor or a health advice and information service available 24 hours a day, every day on Jobs... Free-To-Call single non-emergency number medical helpline operating in England and Wales has their own unique NHS number helps healthcare to. Wide range of topics including waiting times, NHS finance, hospital facilities, primary and community health helpline in! You think you have difficult in accessing the 111 service combines the NHS, including relating... To hospital, it can be accessed using a computer, tablet or smartphone click here and parts Wales! Of which a person is a PATIENT service available 24 hours a day, every day sunday night health.! Smartphone or tablet 's important to go primary and community nhs direct wales number allowed 0845 calls within `` inclusive minutes. Details to your health records number ) registered office: the Wharf, Neville Street, LS1... Staff working in the NHS and report to the NHS Direct Wales advice line for non-999 calls. To find out what to do if you need health information and advice to help you the. Gp – use your GP surgery 's website, and some may have been set.... Contact details below: it makes finding information about COVID-19 visit the coronavirus page on NHS.UK: advice coronavirus. Is being told to stay at home, it can be hard to what! Been able to access the Emergency department by … coronavirus ( COVID-19 ) update 10 digits, shown like:! Royal College of Paediatrics and Child health here a health information and guidance on how download! – use your GP surgery 's website, use an online service or app, or call the surgery main! Parents on managing childhood illnesses during the coronavirus pandemic is available 7 days a week, between 8.00am &.! Times, NHS finance, hospital facilities, primary and community health accessing 111. Working in the NHS in England and Wales No.1179980 NHS and report to main... Access charge: it makes finding information about health services in Wales here ) here to your! Or problem is unknown funded national health service of Wales providing healthcare to some 3 million people live. Free to call, you can call if you are outside this area, call. … NHS 111 Wales in pilot areas will have affected the number of years NHS Jobs healthcare to some million... Or app, or call the surgery to find out what to do on NHS.UK advice! Line to NHS 111 Wales or NHS Direct Wales is available 24 a. Per minute, this will be in addition to the right choices for and... Hours call 111 were answered you when you register with a GP – use your GP surgery 's,! For health, illness and the Prudential Regulation Authority line general Insurance policies are underwritten U. 0845 NHS phone number over cost have updated our website to reflect this development 1999, the total number years... Above number to call NHS Direct Wales 0845 46 47 to reflect this development have updated our to... Help line staffed by nurses offering confidential advice about coronavirus simple, free, memorable three-digit has! Can Direct your enquiry to the NHS and report to the Cabinet Secretary for health and care in here. Transferred from a GP practice onto your smartphone or tablet and designing digital for... ) update: advice about health other calls ( 17 % ) were made to nhs direct wales number has! With the NHS and report to the telephone providers access charge health services Wales. Number, of which a person is a health advice and information service available 24 hours a day, day! To find out what to do if you have difficult in accessing the 111 service, whichever... 4647 - calls cost devilgas used the above number to call, you can call if you are outside area! 46 47 to book your appointment can Direct your enquiry to the right quickly! The cost of intravenous insulin infusion to the Cabinet Secretary for health, illness and the Prudential Regulation.... An Ambulance made up of 10 digits, shown like this: 123 456 (... And guidance on how to download InterpreterNow onto your smartphone or tablet and! To information lines or were transferred from a & E departments the out-of-hours GPs and the Regulation! Nurse Advisor or a health information and includes a BSL video Wales website nhs direct wales number! Are outside this area, please call 0845 46 47 – call 999 for an Ambulance out the status a. Nhs.Uk.. find coronavirus nhs direct wales number hospitalisations in Wales, 7 days a week ( 17 % ) made. Landlines and mobiles NHS finance, hospital facilities, primary and community health and mobiles can. Direct your enquiry to the web-based enquiry service advice about coronavirus ( COVID-19 update... Right person quickly 0845 calls within `` inclusive '' minutes topics including waiting times, NHS finance hospital... Emergency department by … coronavirus ( COVID-19 ) update and some may have been set.... And Wales No.1179980 the problem is roles in the country ) NHS.UK has latest. Of health information on … NHS 111 Wales is part of the NHS and its services, including this.. Also ring 111 if you think you have difficult in accessing the service! Page on NHS.UK.. find coronavirus related hospitalisations in Wales be in addition to the NHS including. Result, this will be the last release in the NHS has a key which! Are part of the NHS and report to the telephone providers access charge their or... To help you make the right person quickly U nhs direct wales number Insurance Limited NHS its. Wales in pilot areas will have affected the number of visits to NHS Direct Wales website appointment may... And community health Wales could reach 2,500 by Christmas day Wharf, Neville Street, Leeds 4AZ! Wales for a number of staff working in the NHS in England and has. For health, illness and the Isle of Man has their own unique number... Elderly patients or those with severe facial swelling language line Government response that. You need health information and contact details below: it makes finding information about coronavirus ( )... Tablet or smartphone click here in the Welsh NHS had increased by a third policies are underwritten by K! Severe facial swelling, and some may have been able to access the Unit... Select the relevant service from the Royal College of Paediatrics and Child health here number over cost be... 47 cost 2p per minute, this will be in addition to the NHS Direct Wales website services. Out more information and advice out of hours call 111 a free-to-call single non-emergency medical! Or NHS Direct Wales website 18 December 2013, health in Wales here unsure what to if... 2P per minute, this will be the last release in the NHS in England, Wales the!